Hi LINC 7 Students,
Here's a worthwhile video on the various types of conflict that can arise at work. (5 minutes)
Here's another video made by office workers in Malaysia. It's funny in parts but has some good points. One man talks about how conflict can help us "satisfy our psychological needs". (8 minutes)
This is the same point made in the video from today's class:
We all have needs. If our needs are not met, then we may begin to feel conflict in the situation. If we jump to "managing the conflict," and don't COMMUNICATE, then we may jump to getting angry, withdrawing, the silent treatment, gossiping, back-stabbing, avoiding, getting sick, sulking, shouting, and being aggressive.
These are NOT effective ways to handle conflict at work, with our family, or in life generally!
Wednesday, January 13, 2016
Tuesday, January 12, 2016
Conflict Resolution
Hello LINC 7 Students,
If you have time, please watch this video on Conflict Resolution. We'll also watch it together in class on Wednesday.
Here's an online comment from someone who watched it: "This is a great video on conflict resolution. There are many people who would rather avoid conflict, but I believe that approaching it head-on while remaining calm is the best way to resolve any issue."
Is this what you believe? Do you approach conflicts "head on" or try to avoid them?!?
Why do people often choose to avoid conflict? What are the results of such behavior?
What is the definition of "conflict" in this video? Is this is a useful definition? Why or why not?
What is the main problem identified in this video?
If you have time, please watch this video on Conflict Resolution. We'll also watch it together in class on Wednesday.
Here's an online comment from someone who watched it: "This is a great video on conflict resolution. There are many people who would rather avoid conflict, but I believe that approaching it head-on while remaining calm is the best way to resolve any issue."
Is this what you believe? Do you approach conflicts "head on" or try to avoid them?!?
Why do people often choose to avoid conflict? What are the results of such behavior?
What is the definition of "conflict" in this video? Is this is a useful definition? Why or why not?
What is the main problem identified in this video?
Monday, January 11, 2016
Dealing with Conflict at Work
Hi Everyone,
Tuesday's class discussion will focus on handling conflict and confrontation in the workplace. Please read the article by Rhonda Scharf on overcoming your fear of confrontation and conflict.
Please consider the following questions:
1. Rhonda writes that a former colleague has conversations in his head with people he's angry at. Do you ever do this? Why? Does it help or hurt you?
2. How can we prepare for a confrontation? Why is this important?
3. What's wrong with sentences that start with "I feel...."?
4. Why does Rhonda advise you to "stop talking" in step 2?
5. How can arguments result from this method? What is the problem with arguments?
6. Why is it important to have a "resolution" figured out BEFORE you engage in the "confrontation"?
7. What does "negotiate, but don't fight" mean? Can you think of an example from your work life?
In addition, please watch this video on Conflict Resolution. We'll watch this again in class too!
Here's an online comment from someone who watched it:
"This is a great video on conflict resolution. There are many people who would rather avoid conflict, but I believe that approaching it head-on while remaining calm is the best way to resolve any issue."
Is this what you believe? Do you approach conflicts "head on" or avoid them?!?
Tuesday's class discussion will focus on handling conflict and confrontation in the workplace. Please read the article by Rhonda Scharf on overcoming your fear of confrontation and conflict.
Please consider the following questions:
1. Rhonda writes that a former colleague has conversations in his head with people he's angry at. Do you ever do this? Why? Does it help or hurt you?
2. How can we prepare for a confrontation? Why is this important?
3. What's wrong with sentences that start with "I feel...."?
4. Why does Rhonda advise you to "stop talking" in step 2?
5. How can arguments result from this method? What is the problem with arguments?
6. Why is it important to have a "resolution" figured out BEFORE you engage in the "confrontation"?
7. What does "negotiate, but don't fight" mean? Can you think of an example from your work life?
In addition, please watch this video on Conflict Resolution. We'll watch this again in class too!
Here's an online comment from someone who watched it:
"This is a great video on conflict resolution. There are many people who would rather avoid conflict, but I believe that approaching it head-on while remaining calm is the best way to resolve any issue."
Is this what you believe? Do you approach conflicts "head on" or avoid them?!?
Thursday, January 7, 2016
Identifying your Personality Type
Hi Gang,
Here's the link to the video about the four main personality types, which we watched in class.
Please watch it again before you write your paragraph (double-spaced) about what type you are. Write about 150-200 words. Please use examples of your behaviour that indicates you are one particular type. If you are a "combination" of two types, please explain how and why you are a mix of types. Provide details (stories, examples, situations) from your life.
Why are we doing this?
Understanding more about your own personality is important in dealing with other people, especially at work, where you may have to work with people who are not naturally your "friends." If we are able to understand and become aware of how we act and behave in our lives, then we gain more skill in relating well to other people, not just co-workers, but family members, lovers and friends.
Next week we will be moving into discussing more specific strategies of how to deal politely with people whom we find difficult to work with.
Here's the link to the video about the four main personality types, which we watched in class.
Please watch it again before you write your paragraph (double-spaced) about what type you are. Write about 150-200 words. Please use examples of your behaviour that indicates you are one particular type. If you are a "combination" of two types, please explain how and why you are a mix of types. Provide details (stories, examples, situations) from your life.
Why are we doing this?
Understanding more about your own personality is important in dealing with other people, especially at work, where you may have to work with people who are not naturally your "friends." If we are able to understand and become aware of how we act and behave in our lives, then we gain more skill in relating well to other people, not just co-workers, but family members, lovers and friends.
Next week we will be moving into discussing more specific strategies of how to deal politely with people whom we find difficult to work with.
Wednesday, January 6, 2016
Improving Workplace Relationships
Hi LINC 7 Students,
Tomorrow we're going to start our discussion of politeness at work and workplace relationships.
We have all had difficult and challenging relationships at work: with fellow workers, with our boss, with customers, etc. Maintaining effective and healthy relationships is one important key to a successful and satisfying career and workplace environment -- both short-term and long-term.
Here's a video that I'd like you to watch for Thursday's class. It's called "How to Deal with People You Don't Like at Work":
https://www.youtube.com/watch?v=Pm8kU37u0Ho
Please take note of the four types of "difficult people" that the presenter mentions in her video.
Have you encountered any of the four types in your workplaces?
Have you been any of these four types yourself in your workplace?
How can you best deal with these four types of people at work?
Tomorrow we're going to start our discussion of politeness at work and workplace relationships.
We have all had difficult and challenging relationships at work: with fellow workers, with our boss, with customers, etc. Maintaining effective and healthy relationships is one important key to a successful and satisfying career and workplace environment -- both short-term and long-term.
Here's a video that I'd like you to watch for Thursday's class. It's called "How to Deal with People You Don't Like at Work":
https://www.youtube.com/watch?v=Pm8kU37u0Ho
Please take note of the four types of "difficult people" that the presenter mentions in her video.
Have you encountered any of the four types in your workplaces?
Have you been any of these four types yourself in your workplace?
How can you best deal with these four types of people at work?
Tuesday, January 5, 2016
New Year's Resolutions
Hi LINC 7 Students!
Please read over "A Positive Start" by Lourdes Elardo-Gant and think about the following questions for discussion in class tomorrow (Wednesday):
1. Why does the writer recommend looking back at your experiences in the previous year?
2. What are two things you have learned about yourself since moving to Canada?
3. What two things are you most grateful for in your life today?
4. What is your personal "theme" for 2016? For example, my theme for 2016 is "Meditation" because I want to do more (regular) meditation this year.
5. Choose one of your resolutions from Tuesday's class, and break it down into a list of specific steps. In other words, how are you going to accomplish your goals and resolutions, step by step?
Here's the link to the Tinder video we watched in class.
Please read over "A Positive Start" by Lourdes Elardo-Gant and think about the following questions for discussion in class tomorrow (Wednesday):
1. Why does the writer recommend looking back at your experiences in the previous year?
2. What are two things you have learned about yourself since moving to Canada?
3. What two things are you most grateful for in your life today?
4. What is your personal "theme" for 2016? For example, my theme for 2016 is "Meditation" because I want to do more (regular) meditation this year.
5. Choose one of your resolutions from Tuesday's class, and break it down into a list of specific steps. In other words, how are you going to accomplish your goals and resolutions, step by step?
Here's the link to the Tinder video we watched in class.
Monday, January 4, 2016
Happy New Year!
Hello LINC 7 Students!
Welcome (again) to Doug's Blog for our LINC 7 (part time morning) class at Vancouver Community College.
I started this blog in September 2015 to keep in touch with you through the term.
Welcome!
On this blog, I'll be posting homework and links that you can check out on your home computer or smart phone. I'll try to make everything clear and simple -- and not confuse you!
I look forward to working with you all this term!
Please watch this animated video about cell phone addiction:
https://www.youtube.com/watch?v=6Mwpmjf6cwE
Consider the following questions:
1. Where was this video created?
2. What phenomena (kinds of events) are depicted in this video?
3. Do you find this video funny? Why or why not?
Thank you for studying at VCC! See you tomorrow!
Doug
Welcome (again) to Doug's Blog for our LINC 7 (part time morning) class at Vancouver Community College.
I started this blog in September 2015 to keep in touch with you through the term.
Welcome!
On this blog, I'll be posting homework and links that you can check out on your home computer or smart phone. I'll try to make everything clear and simple -- and not confuse you!
I look forward to working with you all this term!
Please watch this animated video about cell phone addiction:
https://www.youtube.com/watch?v=6Mwpmjf6cwE
Consider the following questions:
1. Where was this video created?
2. What phenomena (kinds of events) are depicted in this video?
3. Do you find this video funny? Why or why not?
Thank you for studying at VCC! See you tomorrow!
Doug
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