Hi LINC 7 Students,
Here's a worthwhile video on the various types of conflict that can arise at work. (5 minutes)
Here's another video made by office workers in Malaysia. It's funny in parts but has some good points. One man talks about how conflict can help us "satisfy our psychological needs". (8 minutes)
This is the same point made in the video from today's class:
We all have needs. If our needs are not met, then we may begin to feel conflict in the situation. If we jump to "managing the conflict," and don't COMMUNICATE, then we may jump to getting angry, withdrawing, the silent treatment, gossiping, back-stabbing, avoiding, getting sick, sulking, shouting, and being aggressive.
These are NOT effective ways to handle conflict at work, with our family, or in life generally!
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