According
to Thomas Kilmann’s model, there are five
basic modes of handling conflict that result from the amount of assertiveness and cooperation you
employ. Each of us tend to have a natural, default mode we use when faced with
conflict, but that particular mode isn’t always appropriate for every
situation.
The key to effectively managing conflict is to understand which mode
is most appropriate for the situation -- given the outcomes you’re trying to
achieve.
The five modes of managing conflict are accommodating, avoiding, collaborating, compromising and competing.
I'd like each of you to take an online survey (of 25 questions) -- in order to determine which of these is your natural or "default" method of dealing with conflict. This should take you about 15 minutes. When you are finished, you can click on submit and you'll get personal feedback based on your individual answers. This is free!
It's important to write down your results -- and you may even want to print the information you get. Please bring this to class on Wednesday, so you can discuss your style compared to your classmates!
http://academic.engr.arizona.edu/vjohnson/ConflictManagementQuestionnaire/ConflictManagementQuestionnaire.asp
The five modes of managing conflict are accommodating, avoiding, collaborating, compromising and competing.
I'd like each of you to take an online survey (of 25 questions) -- in order to determine which of these is your natural or "default" method of dealing with conflict. This should take you about 15 minutes. When you are finished, you can click on submit and you'll get personal feedback based on your individual answers. This is free!
It's important to write down your results -- and you may even want to print the information you get. Please bring this to class on Wednesday, so you can discuss your style compared to your classmates!
http://academic.engr.arizona.edu/vjohnson/ConflictManagementQuestionnaire/ConflictManagementQuestionnaire.asp
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